My father in law was foolish enough to move all his assets to LPL in his later years. Every account was set up to transfer on death, and his four children were named as beneficiaries.
It has been five weeks, and EVERY.SINGLE.DAY. they have come up with a different reason to refuse to distribute his assets to his heirs.
My husband has spent more than 27 hours on the phone with these people, and still NOTHING.
And every day a different story.
My father in law's agent, who should have handled all of this, held on to the death certificate and papers for weeks without submitting them. Then told us he "forgot" to have us sign forms. Then sent us two pages to sign....page 2 of 2, and page 6 of 2....SERIOUSLY? Who is stupid enough to sign one page of a multi-page document without seeing the rest of the document?
Not surprising that this company has been sued.
Product or Service Mentioned: Lpl Financial Financial Advisor.
Reason of review: Poor customer service.